AFPWM positively impacts our philanthropic community by connecting and educating people and organizations to practice ethical and effective fundraising.

AFPWM positively impacts our philanthropic community by connecting and educating people and organizations to practice ethical and effective fundraising.

The CRM Feud

posted Thursday, September 24, 2015 by Catherine Rogg

Hosted by NPD 2015 Sponsor DPT

An open debate on the biggest bang for your CRM buck - hot new trends versus core best practices.

Thursday, October 15 from  7:30 am–10:00 am

Prince Conference Center at Calvin College

1800 E Beltline Ave SE, Grand Rapids

Are you "owning your customer experience?"  From mobile and social, to digital marketing, to actionable analytics – there is a lot going on in customer relationship management (CRM).  But which CRM trends are important to your organization?  How can you balance those with practical improvements that will impact your bottom line?

Join DPT on October 15 for a "Family Feud" style CRM conversation about the tradeoff between the hot new trends and what funds the mission and operations of your organization.  Whether you are wondering how to get started with CRM or want to see how the latest CRM trends can improve your organization, this event will dive into both sides of the conversation in a "Family Feud" format.

Your host for the "Feud" will be Dave Nemmers, President at Midstate Security.  If you have been to some of DPT’s past events, you may remember Dave's witty and unfiltered approach to sharing about his business and how a solid CRM strategy is boosting Midstate Security's growth.

This is a free event and continental breakfast will be provided.

Register here.